Special Offers
Home - About Us - Get a Quote - Vehicles - Special Offers - Help & Contact - Information for Hirers
Hirer Requirements and Information
Please note that any bookings made through Hareclive Vehicle Rental are based on the acceptance by the hirer of our full terms and conditions (click here to view a copy)
The following information is provided in order that potential hirers are aware of other general requirements.
PRE-QUALIFICATION
Driver's licence: Customers must have held a full driving licence for a minimum of 2 years. The Company normally accepts endorsements up to 9 points for minor traffic offences such as speeding. Additional charges will apply for endorsements, please ask for full details.
Driving Licences issued after 1st January 1997 have restrictions on driving minibuses and HGV's. The Customer must check that they are entitled to drive the vehicle they wish to hire. Please contact us for full details.
Your driving licence must be presented on the day of hire. For photo card licences, the paper counterpart will also need to be presented. In the event that a licence is not presentable, it is possible for the Company to call DVLA within their working hours to confirm details. A £5 charge will be payable at the time of calling to cover charges made by DVLA. An international driving licence permit is required for any driver whose licence is of non-roman alphabet (e.g. Japanese).
Minimum age: The minimum age for hire with insurance through the Company is 21. Certain vehicles require the driver to be over 25. Additional insurance charges will apply to any driver under the age of 25. Please ask for full details.
Proof of Residence:
At the start of rental, the Customer must provide proof of their address, as stated on their driving licence. Acceptable proof includes recent utility bills and bank statements. If the Customers address is different to that on their licence, then 2 items of proof of current address must also be presented.
Additional Drivers:
Additional Drivers can be added to a rental subject to these same Pre-qualification conditions. The Customer will ensure that any Authorised Driver complies with the Rental Terms and Conditions. Only the Customer and Authorised drivers named on the rental agreement are permitted to drive the rental vehicle. Additional driver charge of £5 per driver per day will apply.
CHARGES
Deposits: A £25 non refundable deposit must be paid on reservation on either a credit or debit card to secure the booking.
The rental cost plus a £100 refundable deposit must be paid before the rental commences. Upon termination of hire, provided the vehicle has been returned in good condition, and no further charges are payable, the £100 deposit will be refunded.
Rental Charge: The rental charge includes third party insurance, breakdown cover, mileage allowance, and VAT.
Allowed mileage is based on length of hire as stated on rental agreement. Please ask at time of enquiry/booking for allowance. Excess miles will be charged at 15p per mile.
ADDITIONAL CHARGES
This is a brief outline of additional charges that are applicable, full details can be viewed in our terms and conditions.
Damage: The Customer will be shown around the vehicle on commencement of the hire by a member of staff who will advise of any existing damage on the vehicle.
Any additional damage to the vehicle while it is on hire to the Customers is chargeable. This will be assessed when the vehicle is returned. The charges are based on the actual work required to restore the vehicle to its pre-rental condition, and will not exceed the insurance excess.
The Customer may be required to complete an Accident Report Form even if no other vehicles were involved.
Fuel: All vehicles are rented with a full tank of fuel. The Customer is responsible for replacing any fuel used. All vehicles will be checked on the pump on return. Should the Company need to refuel the vehicle, the cost per litre is £1.65 plus VAT.
Penalties/Charges: The Customer is liable for all penalties incurred during the rental period including, but not restricted to, parking, clamping, bus lane and speeding fines, congestion and compound charges. The Customer will be charged the cost of the fine and an administration fee.
AVAILABILITY
All reservations are made subject to availability. The Company regrets that there may be times when, due to unforeseen circumstances, they may not be able to supply the vehicle, group, or equipment required. If we are unable to conform to your vehicle reservation, we will endeavour to offer you an alternative vehicle in the next highest class/group, at no extra charge. Alternatively, we will refund your reservation charges in full.